Retailers pay you less than you invoiced. With PackPay, you get it back.

PackPay finds the backup and gets the dispute ready. You decide what goes out.

Claim a KeHE spot

KeHE DistributorsRemittance 4410278Paid Oct 9Sample data
INV 20931Invoice payment$18,240.00
COBF02318944Special deal promotion($1,284.60)
SPOIL16217899Spoils($212.40)
LF46194803Late delivery fee($150.00)
Net paid$16,593.00
  1. Special deal promotionBilled on KeHE sales to retailers dated Jul 1 to 31. The promotion ended Jun 30.
  2. BackupYour KeHE promo record shows the Jun 30 end date, and your Mar 4 email confirms it.
  3. Your callDispute packet is ready. Window closes Apr 7.
Early investorRegions Bank

Most brands lose track of their deductions long before they find time to fight them.

Between the money that slips through and the hours it takes to sort through them all, deductions pull your team away from the work that actually grows the business.

How it works

  1. See every deduction in one place. Every deduction laid out by type, amount and dispute deadline, including the small ones that usually get written off. To try it, all you need is one remittance.
  2. Get the backup without the digging. PackPay searches your email and files for the invoice, proof of delivery or promotion agreement that settles each one. No more downloading fifteen PDFs to work one remittance.
  3. Decide, and the dispute is ready to go. PackPay recommends which deductions to dispute and prepares the packet with the backup attached, so submitting takes a copy and a paste. The decision is always yours.

The people you'll work with.

PackPay is built by three people in Birmingham, Alabama. We work with every brand directly, and we're not done until PackPay fits the way your team already works.

Jeremy Carter, founder of PackPay

Jeremy Carter

Founder

Obsessed with getting every detail right for your team.

Trey Sweeney, software at PackPay

Trey Sweeney

Software

Builds PackPay around what you need, and moves fast to make it real.

Laine White, head of growth at PackPay

Laine White

Head of Growth

Listens to what's working for you and advocates for your experience.

Questions about PackPay and retailer deductions

What systems does PackPay work with?

PackPay starts with your remittances, then looks for the backup where it already lives: your email, your file storage and your accounting system. For KeHE, it also connects to your KeHE portal. It only acts when someone on your team approves it. PackPay doesn't move money and doesn't connect to your bank.

Which retailers and distributors does PackPay cover?

KeHE is fully supported today, from remittance upload to a dispute packet ready for K-Solve. PackPay also reads deductions from other retailers and distributors, including UNFI, Walmart, Kroger, Target and Publix. Tell us who you sell to and we'll tell you where you stand.

Does PackPay file disputes for you?

No. PackPay recommends which deductions to dispute, explains why and prepares the dispute with the backup attached. Someone on your team reviews it and submits it, so nothing goes out without your approval. The person who knows the account also knows what the paperwork doesn't, like a rate a salesperson agreed to that never made it into the contract.

Think PackPay should file disputes for you? Let's talk.

Is PackPay useful for a brand that already has someone handling deductions?

Yes. The constraint is usually hours, not skill. PackPay does the digging, so the person who knows your accounts spends their time deciding and disputing instead of downloading PDFs.

What does PackPay cost?

The KeHE launch is open to 10 food and beverage brands, free for 30 days. For other retailers and distributors, we're setting pricing alongside our first brands, so it starts with a conversation.

What is a retailer deduction?

A retailer deduction is money a retailer or distributor subtracts from an invoice before paying it, citing a shortage, a compliance failure, damaged product, a pricing difference or a promotional allowance. Some are correct. The ones that aren't are recoverable if a brand can prove it inside the filing window.

What would you do with the money you're currently writing off?

Book thirty minutes. We'll look at one remittance together and tell you how much you can still collect, whether or not you work with us.

See what you're owed

Not ready to put time on the calendar? Leave your email and we'll keep you posted.

On KeHE? Claim one of 10 free 30-day spots.