Free early access

Recover the revenue you've already earned.

PackPay helps CPG finance teams find, prepare,
and file retailer deduction disputes.

Free for CPG finance teams · No card required

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Work Queue

Review deductions and take action.
Needs your review (12)Ready to dispute (5)Missing proof (3)Explained (18)
RetailerClaimDeduction IDAmount
PublixPromotion deductionPUB-663120$2,114.84
KrogerShortageKRO-448971$1,875.00
UNFIUnauthorized promoUNFI-842317$4,912.18
WalmartOverchargeWMT-551203$2,149.75
AmazonRate discrepancyAMZ-220194$1,245.60

The problem

The hidden cost of deduction chaos

When invoices don't match payments, small teams lose big.

5–15%of gross sales lost to retailer deductions
3–4 hrsto build and file a single dispute by hand
~30%of deductions are ever disputed. The rest get written off

Finance teams waste hours every week decoding short-pays, tracking down missing remittance, and digging through portals... but revenue still slips through the cracks.

How it works

From short-pay to recovered dollars in three steps

PackPay does the chasing. You review and approve.

Step 1 · Find

Every deduction from every retailer, in one queue

Publix, Kroger, Walmart, UNFI, Amazon. Remittances and portal claims land in a single work queue, triaged within days instead of aging past their filing windows.

Needs your review
Retailer · ClaimDeduction IDAmountWindow
Kroger · ShortageKRO-448971$1,875.0012 days
UNFI · Unauth. promoUNFI-842317$4,912.1821 days
Publix · PromotionPUB-663120$2,114.8445 days
Target · Return feeTGT-773210$312.4560 days
Step 2 · Prove

The evidence package, built for you

PackPay pulls the invoice, PO, BOL, and proof of delivery, matches them to the claim, and tells you exactly what's missing before the window closes.

Deduction case · KRO-448971 · $1,875.00
DocumentSourceDateStatus
Invoice #1812695085QuickBooksApr 18✓ Present
Remittance adviceKroger EDIApr 21✓ Present
Bill of ladingDriveApr 17✓ Present
Proof of delivery··Missing
Shortage claims need the POD to prove delivery. PackPay found a likely match in your Drive. Confirm to attach it.
Step 3 · File

Approve, file, and track it to the dollar

PackPay drafts the dispute with the evidence attached. You review it, send it, and track every dollar that comes back.

Recovery timeline · UNFI-842317 · $4,912.18
  • Dispute filed with UNFIApr 25
  • Denied without explanationMay 8
  • Follow-up filed with additional evidenceMay 14
  • Recovered, payment received$4,912.18
View case recordApprove next dispute

Integrations

Connects to the systems you already use

QuickBooks

Invoices and payments sync straight from QuickBooks, so PackPay knows what you billed and what you were actually paid.

Google Drive

Your BOLs, PODs, and backup documents stay right where they are. PackPay finds the right file and attaches it to the dispute.

Ready-to-send disputes

Every approved dispute leaves as a finished email with the evidence attached, ready for you to send.

Don't see your system? Let us know what you're using here.

Built for

The challenges of getting paid in CPGs

Founders

Chase every dollar

PackPay finds and recovers deductions, making even the smallest amounts worth chasing, not writing off.

Finance directors

Work exceptions, not spreadsheets

PackPay handles the matching, evidence, and paperwork. Your team reviews and approves what happens next.

Brokers

Recovery for your portfolio

PackPay manages deduction recovery across every brand you represent, without adding more spreadsheets or headcount.

Learn more

Frequently asked questions

Why is it free?

Early access is free while we build with our first brands. When pricing arrives, early users get told first and grandfathered generously.

Which retailers does it cover?

Deductions from major retailers and distributors including Walmart, Kroger, Target, Publix, Amazon, UNFI, and KeHE. If you sell somewhere we don't cover yet, tell us and it moves up the list.

What does it connect to?

QuickBooks for invoices and payments, Gmail and Drive for backup documents, and your retailer remittances. Setup takes minutes, not an IT project.

What happens to my data?

Your data is used to work your deductions and nothing else. It is never sold or shared, and you can disconnect and delete it at any time.

Does it file disputes without asking me?

No. PackPay prepares everything and waits for your approval. You stay in control of what gets filed and when.

How much revenue are you losing to invalid deductions?

Connect your data, see every deduction, and start recovering, free.